Frequently Asked Questions

Mendr connects you directly with licensed HVAC professionals—without the upselling. Mendr Pros are focused on delivering great service, not meeting sales quotas. You also get flexible scheduling, including evenings and weekends at no extra cost, and precise arrival times—not a vague 2–4 hour window.

Mendr Pros are licensed HVAC journeymen with extensive training and certifications. Each has passed a background check and operates as an independent service provider. You get skilled, trustworthy help—every time.

Yes. Mendr carries all required licenses and insurance to meet local and state regulations, giving you peace of mind.

Your Mendr Pro will arrive on time in their own vehicle and get right to work. They’ll perform the service you scheduled professionally and efficiently.

Your Mendr Pro will explain what’s needed, how much it costs, and how long the fix will take. The part is shipped to your home, and the Pro will return for a follow-up visit to install the part and complete the job.

Not at this time. We don’t guarantee after-hours or same-day appointments, but you can view available appointments and schedule your service online.

We work on a wide range of systems, including central air conditioners, ductless mini-splits, heat pumps, furnaces, and more.

All payments are handled securely online through Stripe and accept all major credit and debit cards with no additional fees. It’s safe, fast, and easy.

Mendr focuses on service and repairs—not equipment sales. For selecting a new system, we recommend consulting an HVAC installation specialist.